Cookie Policy

Loqbox
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This Cookie Policy should be read in conjunction with our Privacy Notice, available at loqbox.com/en-gb/privacy-notice

‍A cookie is a small text file that is stored in your browser when you visit our site.  This means we can remember you next time you visit – and it contains information that’s transferred to your hard drive.

We use cookies in accordance with the Privacy and Electronic Communications Regulations (implementing the EU Directive 2002/58/EC) and the Data Protection Act 2018.

Cookies help us tell you apart from other users of our site, meaning we can deliver a more personalised experience for you – and learn new ways to make the site better for everyone.

We will always ask for your consent to use non-essential cookies. You are free to withhold consent, but it means that we might not be able to provide the full site experience to you.

If at any time you wish to disable our cookies, you may do so through the settings on your browser, or whenever the pop-up appears on our site (each time you access the site). There may also be an option on your browser to notify you each time a cookie is offered.

We collect certain information from these cookies, and this includes information about your IP address, your location when you access our site, the date and time you access our site, the language you use and the type of browser you use.

We do not track individual users or use cookies to identify individuals. We use cookies to recognise you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners. Without the knowledge gained we would not be able to provide the service we do.

The lawful basis for the use of essential cookies is to perform our contract with you (i.e. to give you access to the service our site provides). For non-essential cookies, such as analytics and advertising, we rely on your consent. We also need this information to study how you use our site, in order to improve and develop the services we provide, and better inform our marketing strategies.


The types of cookies we use

Essential/strictly necessary cookies
Our site wouldn’t work without these. They allow you to do things like log in, set up payments and use our site. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our site.

Analytical/performance cookies
These enable us to  count visitors and see how they move around our site, helping us develop new ways to help people find what they’re looking for more easily. This information helps us to improve our website.
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Functionality cookies
These recognise you when you revisit our site, helping us personalise content, greet you by name, and remember your preferences (like language or region settings).

Targeting cookies
These record your visit to our site, which pages you visited and the links you followed, helping us make our site, and any advertising on it, more relevant to you. For this reason, we may also share this information with third parties.


Blocking cookies
You can choose to refuse some or all cookies in your browser settings. But bear in mind that if you block all cookies (including essential ones) you may not be able to use parts of our site.

Third-party cookies
‍The data collected through cookies by third parties are regulated and subject to their own individual privacy policies. The third-party cookies we use are:
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This list is not exhaustive and may change from time to time. Please refer to your cookie settings for the most up-to-date information.
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You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Information about how to configure your browser to block cookies can be found at:
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Google Chrome
Microsoft Edge
‍Internet Explorer 
Firefox 
Safari 
Safari Mobile 
Opera

Google Customer Match and Facebook Custom Audiences

Please note that this affects only those users/customers who are existing Google or Facebook customers. We use Google’s Customer Match and Facebook’s Custom Audience features. This information allows us to show personalised adverts to our users and/or customers while they are logged into Google and/or Facebook and may also be used to create lookalikes of similar audiences for targeting. This is matched on a pseudonymised basis without ever leaving our servers, and is known as ‘hashed data’. We do not send any new information to Google or Facebook that it does not already hold. The exception is that we may send information to either Google or Facebook as necessary to fulfil our instructions to serve relevant advertising as our data processor.

Google and Facebook will be unable to see the personally identifiable data of those users/customers who aren’t Google or Facebook customers. You can manage your advertising preferences by updating your Google and Facebook settings.

The purpose for the sharing of this data is direct marketing and the lawful basis is that it is in our legitimate interest to present relevant content, products and services to you and that you have provided your consent by using our products and services. 

If you have any questions about our use of cookies, please contact us at privacy@loqbox.com.